The Brilliant Process

We deliver what we promise with no surprises.

Why Process Matters

Frequently we hear from clients who have had a terrible experience working with previous web developers. Often these bad experiences are the result of...

  • Poor Communication
  • Unforeseen Delays
  • Unclear Expectations
  • Technical Ineptitude

In the worst cases, the developer simply disappeared during (or after) the project leaving them stranded. Unfortunately, these nightmare scenarios happen all the time.

Our Process Ensures Results

Since 1995, we have honed our process to deliver a superior final product, and an exceptional experience for you as our client.

What Our Clients Are Saying

Thank you for your professionalism over the past few months in helping us get our website up.  You made this process as easy as possible for 2 people who never created a website in the past.

I look forward to working with you and your team going into the future.

Jason Breit

Our Proven Process

Discovery Call

Schedule a 1-hour call with us in-person or via Zoom videoconference.

We'll talk through the particulars of your project, answer your questions, and give you a ballpark quote.

For more technical projects, sometimes additional discovery may be required.

Schedule a Discovery Call
Documents and Deposit

We'll deliver an easy to understand proposal with a scope of work and pricing for the creation and ongoing management of your website.

You'll also receive our contract which covers all the particulars so there are no surprises.

A 50% deposit is needed to schedule your project on our calendar.


We'll create a Content Guide to map out the text, media, and other assets for your new website to make it easy for you to assemble what is needed.

If you decide to work with our content writers, they will create the text and submit it for your review.


Once the content is fully assembled, we create a visual mockup of your new home page and one inner page.

This will allow you to experience the design concept we envision for your users.

We will adjust the design until you are satisfied with our work.


After you approve your design, we create the rest of your website according to the Scope of Work in your proposal.

When complete, we schedule a call to walk you through your new website, and make any final changes that you desire.


Once your new website is completed, we make it live on the Internet and begin our ongoing management services.

Put our experience to work for you.

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